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Managed Services

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Zyrion Inc.	Unified Network and Business Service Management Solution Traditional providers of IT services, such as systems integrators, are expanding rapidly into the managed services arena, and becoming Managed Services Providers (MSPs). Two underlying developments are driving this transformation. IT service providers are under pressure to differentiate themselves from the competition by offering a broader suite of services and offerings. Businesses are also ...

NaviSite, Inc.	Secure Cloud Computing - Managed Cloud Services NaviSite takes a multi-prong approach to NaviCloud - the Company's secure enterprise-class cloud platform that includes the basic building blocks of a system infrastructure service – virtulalized servers; Windows and Linux operating systems; robust storage; state-of-the-art networking; best-of-breed firewalls. NaviCloud is built on state-of-the-art enterprise-class infrastructure. Cisco's Unied ...

Benefit & Risk Management Services	The BRMS Approach to Healthcare In today's business climate, many employers have found that benefits have lost much of the value for which they were originally intended and are now viewed as an entitlement. This environment, coupled with the complex nature of the market and the ever-increasing cost of offering employee benefits, has driven many employers to focus on the contribution they will make, losing sight of the real ...

NetWrix Corporation	Self-service Password Management Password practices that improve security are by their nature burdensome to the user. Industry analysts find that 30% of all IT help desk calls are about password issues, at a cost averaging $30 to $60 per call. The solution that has evolved for this problem is called the Self-service Password Reset. The white paper below describes the common benefits and must-have features of the self-service ...

Stratus Technologies	Seven Virtues of Virtualization: Avoiding Deadly Mistakes that Doom ... Seven Virtues of Virtualization: Avoiding Deadly Mistakes that Doom Business-Critical Service Management A White Paper by Stratus Technologies May 2009 Abstract Without proper planning, even a technically brilliant virtualization effort is destined to meet an unwelcome fate. Lack of attention to process and people factors are often to blame. For business- critical IT services, the stakes ...

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Managed Services Research Library

Sendmail, Inc.	Logica Managed Services Uses Sendmail Sentrion Message Processors Internal Logica Managed Services Corporate MTAs External System Uses Sendmail Sentrion Message Processors to Provide Reliable, Application MTA 1 Cost Effective Solutions to an Ever Broader Base of Customers Customer Objective • Single,shared infrastructure for resolving myriad customer requirements • Powerful policy engine and directory synch- ronization for intelligent message processing • ...

McAfee	The Managed Security Services Opportunity Security is a sophisticated challenge for businesses and consumers alike. The increasing number of vulnerabilities and threats to communication systems is driving the rapid evolution of security technologies (see Exhibit 1). However, most enterprises and consumers do not have the expertise, funds or rapid response capabilities necessary to deal effectively with these problems. Businesses need ...

CA	Innovations in Managing IT Service Quality Can IT do more with less? 04 Smart investments amidst economic challenges Management technology for assuring service quality 05 Accurate service models Eliminating infrastructure health risks for service predictability Pinpointing root cause for service assurance Making sound investments to assure service quality demands The ongoing global economic recession has left no business, budget, or IT ...

Stratus Technologies	What to Look for in Mission-Critical Managed IT Services What to Look for in Mission-Critical Managed IT Services: What's your exposure to losing business capability? A White Paper by Stratus Technologies September 2008 The choices from many reputable suppliers of IT managed services can appear very much alike. Yet when you have a mission-critical business process whose function must not be interrupted, you know your requirements call for ...

Janco Associates	Metrics for Interent, IT, & Service Management Metrics for the Internet, Information Technology, and Service Management ITIL ISO Compliant Performance Measurement Made Easy © Copyright 2001 - 2010 M. Victor Janulaitis © Copyright 2001 -2010 Janco Associates, Inc. ALL RIGHTS RESERVED This product is NOT FOR RESALE or REDISTRIBUTION in any physical or electronic format. The purchaser of this template has acquired the rights to use it for a ...

Managed Services Video

Nastel Technologies	eBizQ: Talking with Nastel on Business ... An ebizQ podcast with Charley Rich, Vice President of Marketing and Product Management at Nastel Technologies. We discuss the role BTP plays in proactive ...

Coradiant Inc.	Watch the Three Minute Demo Managing web applications is complex. Monitoring the health and of hardware, networks and applications remains important but is insufficient to keep ...

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