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Outsourced Manufacturing Services
Research Library
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Workscape
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During the past 10-15 years, the term “outsourcing” has picked-up some negative connotations, conjuring-up negative (and erroneous) images of job loss, questionable quality and sub-par service.
This misconception is exacerbated by the media, as newspapers and broadcast newscasts continually focus on only the negative impacts of outsourcing. From the recent news of lapses in product quality and ...
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Fiserv Inc
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White Paper Leveraging Outsourced Payments Product Management
Typically, a formal Payments Product Management function is found in only the largest banking institutions. However, the convergence of payment transaction types and the ongoing migration from paper to electronic processing has escalated the need for institutions of all sizes to increase focus on their payments business.
The Changing ...
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Selling People Ltd
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Competitive pressure within the IT industry has caused companies to drive down costs and optimise performance in every department including sales. Traditionally, small and medium sized technology companies have recruited their own, in house, sales force or used third party distributors, VARS and resellers as routes to market.
In recent years, companies have started turning to a relatively new ...
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Perot Systems
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A White Paper from the Perot Systems Thought Leadership Board
Achieving Real Results from IT Outsourcing
How to Benefit from Information Technology Outsourcing and Create Long-Term, Measurable Results
by Jay T. Young Director of Business Development Perot Systems Corporation
Executive Summary Achieving real results from information technology outsourcing depends on a variety of factors. ...
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Varolii Corporation
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For the past 30 years, managers have implemented technologies and processes aimed at reducing contact center costs and improving the customer experience. From the earliest Automatic Call Distribution (ACD) systems to the dialer to Customer Relationship Management (CRM) software, managers have worked in earnest to improve efficiency.
The result of these efforts has been a shift in contact ...
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