Managing the Performance of Critical Applications - Sponsored Whitepaper

In conducting a survey of more than 150 IT professionals with direct responsibility for business-critical applications, Forrester found that enterprises are supporting corporate objectives of productivity and efficiency, a typical trend in times of economic uncertainty. The survey also revealed that the lack of performance and availability of critical and complex applications had direct and negative consequences on business productivity, business finances, and IT efficiency.

The lack of performance and availability of critical and complex applications can be traced to the inherent complexity of today’s n-tier composite applications. Finding the root cause of performance issues in business services that were built by aggregating multiple technologies requires a holistic view of the service and the cooperation of several technology expert teams. Using traditional processes and separate management tools that monitor only one aspect of the IT operation proves to be an ineffective solution that prevents IT from reaching its efficiency objectives.