Workscape’s Annual Benefits Study: 2010 Results - Sponsored Whitepaper

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While the economic climate has been uncertain, health care costs have continued their now traditional escalation. According to analysts, group health care plan costs rose 5.5- 6.0% in 2009. As a result, Human Resources (HR) and benefits managers have kept a close eye on ways to control costs while still offering valuable services to employees.

In this study, Workscape’s third Annual Benefits Survey, 868 responses were collected. The respondents were screened by title to ensure they had accurate knowledge of benefits programs; these titles ranged from benefits manager to VP HR to CEO (full details are shown in the Appendix). With three years of data the study provides insight into the important trends in benefits practices.

This survey looks at four areas:

• Cost Savings: including outsourcing open enrollment, consumer-driven and high-deductible health plans, reducing benefits and passing on costs, and health/ disease management programs.

• Communications: including total benefits statements, methods for answering employees’ questions, and the need for 24/7 support.

• Economic Pressures: including employee reaction to economic pressure, EAP utilization and appreciation of benefits.

• Political Issues: how organizations have responded to impending legislative changes to health care.

In all cases the data is broken down by organization size:

• Small: <1,000 employees
• Mid-Sized: 1,000 – 5,000 employees
• Large: >5,000 employees

The respondents represent a wide range of industries (see Appendix). For some analyses this study focuses on the comparison of the four sectors which had the largest representation: government, health care, manufacturing, and finance.
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